Legal
Refund & Support Policy
Last updated: October 2026
1. The written agreement controls
Every project is confirmed in writing with its scope, selected pricing tier, currency, payment schedule, delivery date, and support window. If this page and the signed agreement differ, the signed agreement controls.
2. Cancellation before work starts
If you cancel before the scheduled work begins, you receive a full refund of amounts paid, minus any documented third-party cost already committed.
3. Cancellation after work starts
For a partially delivered project, the parties should document completed work, approved milestones, and remaining scope. Any pro-rata amount must be agreed in writing before a refund is issued.
4. Warranty
Every engagement carries a 30-day post-delivery bug-fix warranty covering the delivered scope under normal use. It does not cover new features, third-party service outages, content changes, or work outside the written scope. Broader projects state their own support window in the agreement.
5. Third-party costs and approved work
Domains, paid plugins, stock assets, infrastructure, and other third-party fees are generally non-refundable once purchased. Work already approved at a milestone is not automatically refundable; any exception must be agreed in writing.
6. How to request a review
Email hello@adeshpreet.com with your name, project or invoice, payment reference, and the outcome you are requesting. I acknowledge requests within 24 hours and confirm the next step in writing. Approved refunds are returned using the original payment method where supported; bank or UPI settlement times vary by provider.
7. Questions
Write to hello@adeshpreet.com. These plain-language terms sit alongside the terms of service.